Your privacy is of the utmost importance and we guard your personal details using the best technology on the planet. Obviously we have to collect certain information about you so we can deliver our fabulous shoes and bags right to your door, but you don't want us telling other people where you live or what your credit card number is. That's why our website uses a state of the art 128 bit encrypted SSL (with a certificate to prove it) that's designed to keep your personal data private and prevent it getting stolen.
Read on to find out more about our privacy policy, as compiled by (yawn) our lawyers, so apologies, it is a little dull to read, but we have to do as they say and word it this way.
How Do We Use the Information We Collect?
When you become a Franchetti Bond member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth. Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit card and not someone using stolen credit cards.
Refer-A-Friend
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit our website. Franchetti Bond does not store this information and uses it for the sole purpose of sending this one-time email.
Our Use of Log Files
When you visit our website we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our website). This data helps us to determine what content our members find most appealing so that we can maximise your enjoyment of the website. Log files are not tied to personally identifiable information.
Site Security
All Franchetti Bond employees take your personal information very seriously. All employees must learn and obey our security policies. Access to customers' personal information is limited to key management personnel and our customer services department. The information is username and password protected. We have installed and implied our site with 128 bit SSL encryption.
Correcting / Updating Your Personal Information
After becoming a Franchetti Bond member you may correct / update your personal information by clicking on the 'My Account' link at the top of any page, entering your username and password when prompted. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our customer services department through the 'Contact Us' section of our website.
Links To Other Sites
This website contains links to other websites. Please note that when you click on one of these links, you may be leaving the Franchetti Bond website and entering another website. These websites may independently collect or request information about you and we encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours.
Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us [1] if you contact us for a particular reason, [2] to receive your orders, or [3] we need to contact you for administrative purposes such as winning a competition. Administrative e-mails will not contain promotional materials. If you choose to receive our Newsletters, they will contain promotional materials from Franchetti Bond. On occasions, our Newsletters may contain promotional material from our partners.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered as quickly as possible.
Competitions
Periodically, competitions are run on our website. Sometimes competitions are sponsored by our partners. To enter these At the time of entry, you may decide if you wish to have your first name and county posted on our website if you are the winner. Winner's names are never shared with our customers without their consent. competitions you need only to enter your username, password and your guess or answer.
Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our website is not cookie-driven. We may use session cookies to provide a seamless experience on the website and to combine with our log files so that we can understand our website traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our website will not identify you when you enter and you will need to manually type in your username and password.
Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. To contact us please click on the 'Contact Us' link at the top of any page.
